Terms of Service

1. Agreement to Terms

By accessing and using the Lymo platform (the "Service") operated by LYMERA AB ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Lymo is an AI-powered content generation platform that enables users to:

• Generate marketing scripts, images, and videos
• Create and manage creative content libraries
• Process and analyze product information
• Access premium features through subscription plans

3. User Accounts

3.1 Account Creation

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must be at least 16 years old to create an account
• One person may not maintain multiple accounts

3.2 Account Responsibility

• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized access
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service to:

• Generate original marketing content for legitimate business purposes
• Store and organize creative assets
• Collaborate with team members (where applicable)
• Access educational and support materials

4.2 Prohibited Uses

You may not use the Service to:

• Generate content that is illegal, harmful, or violates third-party rights
• Create misleading, false, or deceptive content
• Generate content that infringes intellectual property rights
• Upload malicious software, viruses, or harmful code
• Attempt to reverse engineer or hack the Service
• Use automated tools to access the Service without permission
• Resell or redistribute the Service without authorization
• Generate content promoting violence, hate speech, or discrimination
• Create adult content or content harmful to minors
• Engage in spam, harassment, or abusive behavior

4.3 Content Moderation

We employ automated content moderation systems and reserve the right to:

• Review and moderate user-generated content
• Remove content that violates these Terms
• Suspend accounts that repeatedly violate our policies
• Report illegal content to appropriate authorities

5. User Content and Intellectual Property

5.1 Your Content

• You retain ownership of content you create and upload
• You grant us a license to process, store, and display your content as necessary to provide the Service
• You represent that you have the right to use all uploaded content
• You are responsible for ensuring your content complies with applicable laws

5.2 AI-Generated Content

• Content generated using our AI services is owned by you
• AI-generated content may not be unique and similar content may be generated for other users
• You are responsible for reviewing and validating AI-generated content before use
• We do not guarantee the accuracy, completeness, or suitability of AI-generated content

5.3 Our Intellectual Property

• The Service, including software, design, and algorithms, is owned by LYMERA AB
• Our trademarks, logos, and branding are protected intellectual property
• You may not use our intellectual property without written permission

6. Subscription Plans and Billing

6.1 Plan Types

We offer various subscription plans with different features and usage limits:

• Free plans with limited functionality
• Premium plans with enhanced features and higher usage limits
• Enterprise plans with custom features and support

6.2 Billing and Payment

• Subscription fees are billed in advance on a recurring basis
• Payment processing is handled by Stripe, Inc.
• All fees are non-refundable unless required by law
• We may change pricing with 30 days' notice

6.3 Free Trials

• Free trial periods may be offered for premium plans
• Trials automatically convert to paid subscriptions unless canceled
• You may cancel during the trial period to avoid charges

6.4 Usage Limits

• Each plan includes specific usage limits for content generation
• Exceeding limits may result in service restrictions or upgrade requirements
• Usage is tracked and monitored for billing purposes

6.5 Cancellation and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds are provided for partial billing periods
• Free plans may be subject to limitations or termination

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy practices:

• We collect only necessary information to provide the Service
• We comply with GDPR and applicable data protection laws
• We use industry-standard security measures
• We do not sell personal information to third parties

8. Third-Party Services

Our Service integrates with various third-party providers through APIs and services:

• Analytics Services: Google Analytics and Vercel Analytics for website performance monitoring
• Payment Processing: Stripe for secure payment handling
• AI Services: Various AI APIs for content generation
• Infrastructure: Cloud services for hosting and data processing

These integrations are subject to the respective third-party terms of service.

9. Service Availability and Modifications

9.1 Service Availability

• We strive for high availability but do not guarantee uninterrupted service
• Maintenance windows may result in temporary service unavailability
• We are not liable for service interruptions beyond our control

9.2 Service Modifications

• We may modify, update, or discontinue features at any time
• Material changes will be communicated with reasonable notice
• Continued use after changes constitutes acceptance of modifications

10. Limitation of Liability

10.1 Disclaimer of Warranties

10.2 Limitation of Damages

10.3 Maximum Liability

11. Indemnification

You agree to indemnify and hold harmless LYMERA AB, its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of third-party rights
• Content you submit or generate

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through account settings
• Contacting customer support
• Following account deletion procedures

12.2 Termination by Us

We may terminate or suspend your account if:

• You violate these Terms or our policies
• You engage in fraudulent or illegal activities
• Your account remains inactive for an extended period
• We discontinue the Service

12.3 Effect of Termination

Upon termination:

• Your access to the Service will cease
• Your content may be deleted according to our retention policy
• Outstanding fees remain payable
• Provisions that should survive termination will continue to apply

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by Swedish law, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes shall be resolved in the courts of Sweden, and you consent to the jurisdiction of such courts.

13.3 Alternative Dispute Resolution

We encourage informal resolution of disputes. You may contact us at lymoadsai@gmail.com to attempt resolution before initiating formal proceedings.

14. EU Consumer Rights

For users in the European Union:

• These Terms do not limit your statutory consumer rights
• You may have additional rights under EU consumer protection laws
• In case of conflict, applicable consumer protection laws take precedence

15. Compliance and Regulatory

15.1 Export Controls

The Service may be subject to export control laws. You agree to comply with all applicable export regulations.

15.2 Data Protection

We comply with GDPR and other applicable data protection regulations. See our Privacy Policy for details.

15.3 Content Regulations

Users are responsible for ensuring their content complies with applicable laws and regulations in their jurisdiction.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and LYMERA AB regarding the Service.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

16.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

16.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any successor entity.

16.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

17. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through:

• Email notification to registered users
• Notice on our website
• In-app notifications

Continued use after changes constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms of Service: